How it works
Skip the clinics, waiting rooms, and pharmacy visits
What’s left? Real care, delivered fast and private on your terms.
1
Quick online assessment
2
Doctor-reviewed / treatment plan
3
Free shipping and discreet delivery
It's easy to get the prescriptions you need
1. Quick, confidential online assessment
Answer a few secure health questions online, on your time, no appointment needed. It’s fast, private, and only takes a few minutes.
2. Doctor-reviewed treatment plan
A licensed Canadian doctor reviews your answers and builds a personalized treatment plan. You can message them anytime with questions or updates.
3. Free shipping and discreet delivery
Once your plan is approved, your medication ships in plain, unbranded packaging. It’s fast, free, and arrives at your door.
Learn more about our treatments
Frequently Asked Questions (FAQ)
How does the online visit work?
First, you’ll answer a series of simple questions about your health. Finally, a licensed doctor reviews your answers and will follow up if they need more details before deciding if a prescription is right for you.
Do I speak to a real doctor?
Yes, you will be messaging a licensed Canadian doctor or nurse practitioner directly through the Phoenix platform with unlimited follow-ups provided. Follow-up questions, symptom updates, or concerns can be sent anytime, and your provider will respond promptly.
Is my information private and secure?
Yes, Phoenix meets all Canadian privacy and PHIPA requirements. Your data is encrypted, secure, and accessible only to the doctor involved in your care. We do not share your health information without your consent.
Is it legal to prescribe medication online?
Yes, telehealth is legal in Canada. Every doctor or nurse practitioner you interact with is licensed to prescribe medicine and treat patients in your province and complies with all governing medical laws in Canada.
How does prescription delivery work?
If approved for a prescription, it will be shipped discreetly to your address at no additional cost. You can track your order and upcoming refills through your Phoenix account.